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Complete guide — Player

The player is a club member who takes part in events (matches, trainings, other events). CallUp lets them answer invitations, view their call-ups and see the match line-up.

What you can do​

  • Check your dashboard: your call-up or next event, answers to give, your week.
  • View the events that concern you and answer Present or Absent.
  • View your call-ups (ground, meeting time, opponent, player list).
  • See a match line-up read-only, on the call-up page.
  • Add a call-up to your calendar (ICS file).
  • Manage your profile and password in Settings.

What you cannot do​

  • Create or edit events, call-ups or line-ups: that is the president's and managers' job.
  • Manage other members or club settings.

First login​

  1. Log in with the email and password you received by email.
  2. When CallUp asks "Enable notifications?", click Enable: this is how you get notified of new events and call-ups.
  3. In Settings → Profile (avatar menu), check your details and, if you like, change your password in the Security tab.

Your dashboard​

The player dashboard has three blocks:

  1. Main card: your call-up as soon as you are called up (opponent, date, location with a Directions button, "You're the captain" when applicable, and View line-up, which opens the call-up page). Otherwise, your next event with Present / Absent buttons. Otherwise, "Nothing planned for now".
  2. To confirm: events without a call-up that you have not answered yet, with Present / Absent buttons.
  3. This week: your events and call-ups for the next 7 days with your status (Called up, Present, Absent or To confirm).

Answering an event​

  • From the dashboard: Present / Absent buttons on the main card or in the "To confirm" block.
  • From the Events module: every event in the list shows Present and Absent buttons.

Your answer is saved immediately. To change your mind, just click the other button. If you are already called up and can no longer come, tell a manager.

tip

Answer quickly: managers build call-ups from the players who answered present.

Viewing a call-up and the line-up​

  1. Open the call-up from the dashboard (View line-up) or from the Call-ups module.
  2. It shows the meeting time, the player list and, for a match, the Home or Away badge and the opponent with its logo. The ground is shown with its address and a "Directions" button when it has a location. If it is the wrong ground, click "Wrong ground?" to report it.
  3. For a match, the line-up is shown at the bottom of the page, read-only, as soon as the manager has placed players. The captain wears a gold "C" badge.

If the line-up is not shown, no player has been placed yet.

Adding a call-up to your calendar​

  1. Open the call-up.
  2. Click "Add to calendar": an ICS file is downloaded.
  3. Open or import it into your calendar (Google Calendar, Outlook, Apple Calendar…).
note

The ICS file does not update by itself: if the location or time changes, download it again.

If you are a parent​

If you are flagged as a parent:

  • a Me tab and one tab per child appear on the Events, Call-ups and dashboard pages; picking a child's tab shows their dashboard;
  • you answer Present / Absent on behalf of your child from their tab (dashboard or Events);
  • you receive notifications on behalf of your child ("For Léa — …");
  • you see your child's call-up and line-up.

See also Managing child profiles.

When your child turns 15​

At 15, your child reaches "digital majority": their profile can become an autonomous player account, with their own login. You, as their parent, make the request — whether you are a player, a manager or the club president.

  1. You are notified: the first time you open the Children page after their 15th birthday, you receive a notification and the "Request migration" button appears on your child's row.
  2. You make the request: click "Request migration" and enter your child's email address. It will become their login; it must not already be used on CallUp. The row then shows "Request sent".
  3. The club decides: the president or a manager approves or rejects the request. You are notified either way; after a rejection, you can request again later.
  4. Your child gets their login: once approved, they receive a welcome email with their password. Their event responses, call-ups and category move to their new account. Their profile stays visible with the "Player account created" badge.
note

If you have a parent account (without being a club member), it is deactivated once all your children have migrated; you are informed by email.

Troubleshooting​

I don't get notifications → Check that notifications are allowed for CallUp in your browser or phone settings. Also check with a manager that you have the right category: you are only invited to events that target one of your categories.

I can't see an event → It may target a category you don't have. Contact a manager.

I can't see the match line-up → No player has been placed on the field yet, or the event is not a match.

I can't see my child → Their profile must be created by the president or a manager, with you linked as the parent.